Frequently asked questions

Basic setup is done in 5-10 minutes. On average 30 minutes is enough to add your products and activate your first sales channel. Our onboarding team runs the process with you.

Yes. You can add the booking flow to your existing site via a JavaScript widget or API integration. You can also build your own branded site on Rapp.

Sales through the Bilet&More marketplace are charged commission by plan (Starter: 20%, Professional: 15%, Growth: 12%). Sales through your own website are charged Professional: 3%, Growth: 2%. Enterprise has a custom rate.

Yes. You can manage completely different product types — rafting, boat tours, ATV, museum entry — from a single panel, each with its own calendar, capacity and pricing rules.

Payments are taken via 3DS-secure infrastructure (Pratika). Payouts are transferred weekly or monthly to your agency account. Earnings reports are tracked live in the panel.

You are automatically moved to the free Starter plan. If you want to keep paid features, you can upgrade. No data or products are lost.